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Senior Service Advisor

KPI People
Posted 7 days ago, valid for 19 days
Location

Northampton, Northamptonshire NN68AX, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Senior Service Advisor at a busy franchised car dealership in Northampton.
  • The basic salary is £35,000 with on-target earnings of £41,000, which are uncapped.
  • Candidates must have at least 2 years of experience as a Front Of House Manager, Service Team Leader, or Senior Service Advisor in a franchised dealership.
  • Responsibilities include assisting the Service Manager, allocating customers to Service Advisors, and ensuring high-quality customer service.
  • The role also involves managing collection and deliveries, as well as working towards departmental budgets.

Senior Service Advisor - Northampton - Basic Salary - £35,000 OTE - £41,000 (uncapped) Great Benefits Package -    Our client, busy franchised car dealership, in Northampton has the requirement for an Experienced Senior Service Advisor / Service Team Coordinator to join their successful Aftersales team.

Senior Service Advisor / Service Team Coordinator Responsibilities   As a Senior Service Advisor / Service Team Coordinator your responsibilities will include:  Assist the Service Manager with the smooth running of the Service Department. Allocate customers to the Service Advisors on a daily basis to ensure the customer experience is of the highest quality. Ensure all customer queries are dealt with in a polite, professional and timely manner. Allocate Collection & Deliveries to the drivers. Work alongside the Service Manager to deliver the departmental budgets Delivering the highest level of customer service at all times   Experience, Skills & Qualifications   Essential Requirements:  2 years Front Of House Manager, Service Team Leader or Senior Service Advisor Experience with a Franchised Dealership Full UK Driving Licence   Remuneration & Benefits  Basic Salary up to £35,000 DOE   On Target Earnings £41,000 (uncapped) Great Benefits Package    

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.