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Contract: Permanent
Hours: M/F 1200 - 2100
Location: Northampton, NN4
Why work for DACHSER?
Were a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top 15 logistics providers in terms of sales revenue. We combine and integrate the world's most intelligent logistics network capabilities that keep the global economy running today and tomorrow. DACHSER is a diverse, innovative and energetic workplace where everyone's ideas are always welcomed and considered. We strive to keep the family sentiment running through the business which creates an exciting, ambitious and supportive work ethic. Whether you are looking at opportunities in operations, as part of our Regional Office or support teams, we offer a competitive salary and a range of benefits.
Pension Contribution
22 Days Holiday + Bank Holidays Steady increments leading to 27 days after 5 years completed service.
Employee Assistance Programme
Discount Platform
Life Assurance Benefit
Cycle To Work Scheme
Purpose Of The Role:
To lead a team of Customs Declarants ensuring control of all customs relevant processes
Key Responsibilities:
Technical and disciplinary management of employees
Development of employees
Control and optimisation of the team's customs processes in compliance with legal requirements and adaptation of new regulations / changes in customs law
Quality assurance and control as well as compliance with specified time frames
Implementation of internal company guidelines
Contact with customs forwarders and colleagues internationally
The ideal candidate will have:
Proven track record in a leadership role
Good knowledge of Third country customs regulations
Good comprehension of Customs procedures and formalities
Working knowledge of and familiarity with UK CDS system and proprietary software systems
Familiar with Microsoft Office programs
An awareness of global geography
Highly adaptable and able to work under pressurised situations
Self-motivated and ability to take responsibility to resolve issues efficiently and effectively
Excellent problem solving and analysis skills
Attention to detail and high levels of accuracy
Excellent communication skills with the ability to adapt their style and language (verbal and written) to suit the customer, department or level that they are dealing with
Ability to create and maintain harmonious relationships with internal and external customers
Ability to influence and impact people across all levels in the organisation
A high customer service orientation with a passion for delivering quality
Supportive and coaching capabilities
