Contract: Permanent
Hours: M/F 0830 - 1730
Location: Northampton, NN4
Why work for DACHSER?
Were a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top 15 logistics providers in terms of sales revenue. We combine and integrate the world's most intelligent logistics network capabilities that keep the global economy running today and tomorrow. DACHSER is a diverse, innovative and energetic workplace where everyone's ideas are always welcomed and considered. We strive to keep the family sentiment running through the business which creates an exciting, ambitious and supportive work ethic. Whether you are looking at opportunities in operations, as part of our Regional Office or support teams, we offer a competitive salary and a range of benefits.
Pension Contribution
27 Days Holiday
Employee Assistance Programme
Discount Platform
Life Assurance Benefit
Cycle To Work Scheme
Purpose Of The Role:
Handling of air freight or sea freight shipments
Key Responsibilities:
Order acceptance and corresponding disposition
Shipment handling and export customs clearance (incl. dangerous goods)
Preparation and verification of freight/export documents
shipment tracking
Rate/price negotiations with carriers/shipowners and transhipment companies
Customer advice and support
Invoicing/billing
Receipt of quotation requests and preparation of (ad-hoc) offers
Complaint processing
The ideal candidate will have:
Experience of working in Air and Sea environment
Customer service experience
Accuracy & attention to detail
Commercial awareness
Geographical knowledge
Strong administration skills
Computer literacy
Resilient under pressure
We do not accept CV details from Recruitment Agencies unless Dachser have engaged directly regarding the role requirements beforehand.