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Location: Northampton
Salary: Competitive dependent on experience
Working pattern: 5 days onsite for probation (3 months) - hybrid working thereafter
We are working with a large scale IT organisation based in Northampton, who require a Senior NOC Engineer, ideally at a 3rd line level, to take over the overall maintainance of the monitoring solution. You will be working in the NOC team, sitting alongside another team member, helping to resolve network and monitoring issues. You will have previous experience of working in an MSP/Vendor type setting and be comfortable working with vendors/stakeholders as there may be occasions where you need to visit client sites. You will play a key role in areas such as continual improvement of monitoring systems, proactively eliminating any security weaknesses for our customers and delivering core NOC based processes/activities.
Skills and experience required
- Excellent experience supporting, monitoring, and improving customers estates using monitoring solutions.
- Experience speaking with both senior management internally and externally on critical / high priority issues
- Core Networking skills are expected and exposure to supporting both on-premise and cloud network environments
- Strong knowledge of monitoring tools & alerting systems
- Experience with Datto RMM greatly desired.
- Knowledge of on-premise and cloud based solutions
The salary is competitive and will be dependent on experience, however, it does fall in line with market rate.
If you are interested in the role and would like to apply, please click on the link for immediate consideration.
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