SonicJobs Logo
Left arrow iconBack to search

1st Line Support Engineer (5 days per week onsite)

Jumar Solutions
Posted 4 hours ago, valid for 24 days
Location

Northampton, Northamptonshire NN1 1UB, England

Salary

£24,000 - £27,000 per annum

Contract type

Full Time

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

Sonic Summary

info
  • The job title is 1st Line Support Engineer, located in Northampton, and it is a permanent position requiring onsite presence five days a week.
  • The role involves handling incoming calls to the Service Desk, prioritizing tickets, and resolving technical queries efficiently.
  • Candidates should have previous experience in an IT Services or MSP organization, along with knowledge of the MS Tech stack including Windows 10 and Microsoft Office 365.
  • A minimum of one year of relevant experience is required, and familiarity with O365/Azure is beneficial.
  • The salary for this position is not specified, and applicants must be local to Northampton or able to commute to the client site.
Job Title: 1st Line Support Engineer
Location: Northampton (5 days per week onsite)
Job Type: Permanent

We are currently working with a large scale, well established IT Services provider, who require a 1st Line Support Enigneer to join their rapidly expanding team!As working as part of the team, you will swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and accurately. You will be responsible for assisting in 1st Line team in overall operation & support for the client's customers.


Skill and experience required:
  • Previous experience working for an IT Services/MSP organisation
  • Team player with sexcellent communication and organisational skills
  • Experience and knowledge across the MS Tech stack which includes Windows 10, Microsoft Office 365, Windows Servers (2019 & 2022), Microsoft Exchange Server (2019)
  • Previous experience with O365/Azure would also be beneficial.
Due to the location of the client, you must be situated locally to Northampton or be able to drive to client site. Please conisder this before applying for the role.

If you are interested in the role and would like to apply, please click on the link for immediate consideration.

We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.