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Field Support Engineer
Are you looking for a new role in a dynamic team, that allows you flexability and the oppertunity to grow? please read the below advert to become part of an amazing team!
Working Hours: 8:30am - 5pm (flexible)
Location: Northampton
Salary: £28k - £36k
What you’ll be doing as a Field Support Engineer:
- Installing, maintaining, and troubleshooting IT communications equipment and conferencing systems.
- Providing on-site technical support and ensuring seamless operation of IT and audio-visual systems.
- Resolvinnetwork connectivity issues and conducting preventive hardware maintenance.
- Collaborating with teams to tackle technical challenges and improve processes.
What We’re Looking For:
- Proven experience in IT field support engineer or a similar role.
- Strong expertise in IT communications equipment, networking, VLAN and AV systems.
- Hands-on experience with video conferencing systems, such as Microsoft Teams, Zoom, or similar platforms. Use of Amazon Chime is a plus, but not critical.
- Excellent troubleshooting and diagnostic skills.
- Ability to work independently and manage multiple tasks effectively
- A valid driver’s license and willingness to travel across the UK.
Preferred Qualification:
- Certifications such as CompTIA Network+, Cisco CCNA, or similar are a plus.
- Familiarity with ITIL processes or other service management frameworks.
Benefits:
- Holiday allowance
- Pension scheme
- Free snacks, tea and coffee
- 2x annual bonuses
- Company vehicle
If you think you would be a good fit for this Field Support Engineer role, please apply ASAP.
