Claims Handler

Job title: Claims Handler

Salary: £30,000

Location: Northampton

OVERVIEW 

An excellent opportunity is available with our client in the insurance sector. We're here to connect them with an experienced Claims Handler to join their team. This full-time, permanent role offers office-based or hybrid working options. You will manage a variety of claims, negotiate settlements, and ensure the best outcomes for clients.

RESPONSIBILITIES 

• Advise clients and brokers on claims and settlements
• Handle claims across Motor/Fleet, Property, and Liability lines within SLAs
• Negotiate settlements with insurers, loss adjusters, and service providers
• Represent the business at industry events and networking opportunities
• Maintain accurate claims records and ensure compliance with regulations

QUALIFICATIONS 

• Cert CII or Dip CII (or working towards)
• CILA qualification (desirable)

DAY-TO-DAY 

• You will manage claims from start to settlement
• Support broker teams
• Attend team meetings as required
• Maintain accurate records in claims systems

SKILLS 

• Strong knowledge of insurance, risk assessment, and underwriting
• Proficient in Acturis, Microsoft Office, and insurer platforms
• Excellent communication and relationship management
• Ability to mentor junior staff

EXPERIENCE 

• Claims handling experience across Motor/Fleet, Property, Liability, and related sectors
• Understanding of FCA regulations and compliance
• Proven ability to build and maintain strong client and insurer relationships

If you have the relevant experience or know someone that does please contact me now on 07458 162842 or email us at