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Office Support Administrator

MATCH RECRUITMENT LTD
Posted 6 hours ago, valid for 21 days
Location

Northampton, Northamptonshire NN68AX, England

Salary

£24,500 - £2,025 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Office Support Administrator position offers a basic salary of £24,500 per annum, with an additional OTE of £1,500 per year after a 6-month probation period.
  • The role involves supporting the busy service team with administrative duties, including creating live job orders and updating the CRM system.
  • Candidates should have a standard understanding of Microsoft Excel and be comfortable with general office support tasks, including answering calls.
  • This full-time position is office-based in Brackmills, Northampton, with a working schedule of Monday to Friday from 8am to 4:30pm, totaling 40 hours per week.
  • No prior experience is specified, but excellent customer service and communication skills are essential for success in this role.

Office Support Administrator

Basic salary: £24,500 per annum (salary to increase from April 2025)

Plus department bonus scheme of an additional OTE of £1,500 per year. You’ll be eligible to join this bonus scheme after your 6 month probation.

Monday - Friday, 8am - 4:30pm (40 hour working week). No weekends.

Brackmills, Northampton. Office based.

Match Recruitment are recruiting on behalf of their client based in Northampton. You’ll be working full time - office based at their Head Office. Our client is a globally renown manufacturing business, supplying most of the well-known brands like Amazon, Royal Mail, McVities, Waitrose and John Lewis and many more.

Summary of the role:

Working within the busy service team, your role will be to support with the office/ team’s administration duties. The main purpose of your role is to create live job orders after their commercial customers have agreed they’d like to proceed with the suggested work from the previously provided engineer quote. You’ll then create this job order and pass onto your colleagues to diary plan (schedule) the work to be carried out at the commercial customer’s work premises.

Your top three duties will involve the following:• Inputting information and updating their CRM system (all training will be provided).• Lots of use on Excel spreadsheets - the person must be very confident with Microsoft Packages, only a standard understanding of Excel is required. • Supporting on the helpdesk (including answering and transferring inbound calls to your colleagues, these will be from external stakeholders such as engineer - technicians and field based staff and their commercial customers).

This role is general support to the office and may change on a day to day basis, however, your key duties remain as admin and telephone support. This role requires a well organised methodical and flexible approach to work, excellent customer service and communication skills with a calm approach to problem solving.

Please apply today to learn more and be considered and shortlisted.

Match Recruitment Ltd is a Recruitment Agency and Employment Business and REC Corporate member based in Wellingborough and operating across Northamptonshire and nearby areas. If you haven’t received contact within 72 hours, please consider yourself unsuccessful on this occasion. Please don’t be despondent and feel free to apply to future job adverts.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.