Operations Administrator

Come and join us as a motivated and focussed Operations Administrator and be part of a hugely successful and friendly team.

As an Operations Adminstrator at City Plumbing, you will provide essential administrative and organisational support to the Regional Operations & Sales Director, ensuring their smooth operation and enabling them to focus on strategic goals. Your role will involve managing a diverse range of tasks, requiring excellent communication, time management, and problem-solving skills. This role will be hugely important in supporting the Branch network over a predefined region.

This could be YOU!

• Work closely with the Regional Leadership team and branch network, being an additional support to help complete important tasks.
• Effectively manage the Regional Operation and Sales Director's calendar, scheduling meetings, appointments, and travel arrangements.
• Prepare professional correspondence, including letters, emails, and reports, on behalf of the Regional Operations & Sales Director.
• Coordinate meetings, prepare agendas, take minutes, and ensure follow-up actions are completed.
• Chase up invoices and POs in order to maintain sales fluidity. Support in arranging localised events to create brand awareness and community engagement.
• Handle emails and correspondence, filtering information and responding appropriately.
• Maintain the highest level of confidentiality regarding sensitive information and company matters.
• Intermittent note taking at meetings.

You’ll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving.  You’ll enjoy working collaboratively with the wider team and you’ll thrive on delivering excellent support to the wider team.

• Proven experience in a administrative role.
• Ability to multi-task and prioritise workload.
• Planning and organising skills
• Able to communicate effectively with customers and colleagues.
• Excellent judgement and discretion when dealing with confidential information.
• The successful candidate will have an excellent attention to detail.

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. 

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.