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Company description:
DSV – Global transport and logisticsDSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.Read more at www.dsv.com
Job description:
Key Tasks
Oversee the daily tasks of the administration team, ensuring workloads are effectively managed and deadlines are met.
Provide leadership, training, and performance management to administrative staff to maintain a high level of accuracy and productivity.
Allocate and delegate tasks based on team strengths and workload priorities.
Prepare and submit regular reports to senior management on administrative operations, performance metrics, and any issues that need attention.
Track KPIs related to freight documentation accuracy, turnaround times, and staff productivity.
Receive in and generate outgoing correspondence and complete necessary administration tasks for all Managers in a timely fashion, to support them in the completion of their roles.
Produce monthly invoices and recharge schedules to clients and customers for all additional services delivered to ensure accounts are maintained as accurate.
 Ensure invoices and payments are processed accurately and in a timely manner, collaborating with the finance team to resolve any financial discrepancies.
 Handle and resolve any documentation discrepancies .
Skills and Competencies
You must be a committed player within the site administration team supporting colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices.
It is essential that you have at least 1 years’ experience of working in a Customer Service role.
Previous accounting experience is an advantage.
Proficiency in Microsoft office Suite, especially in Excel and an understanding of the CargoWrite software system.
Strong leadership and team management skills.
Excellent organizational, problem-solving, and multitasking abilities.
Attention to detail and accuracy in documentation and data management.
Solid understanding of international trade regulations and customs requirements.
Excellent written and verbal communication skills.
Profile description:
Rresponsible for overseeing administrative operations to ensure smooth execution of logistical processes. This includes managing documentation, coordinating with various departments (such as operations, finance, and customer service), supervising administrative staff, and ensuring that all regulatory requirements and client expectations are met efficiently. The role requires strong leadership, organisational, and communication skills, with an emphasis on time-sensitive freight operations.
We offer:
Competitive Salary PackageÂ
Enhanced Annual Leave Entitlement from your start, which increases with length of service.
Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
Salary Sacrifice Cycle Scheme
WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
LifeWorks app for access to cashback and discounts on high street and online brands.
Life Insurance and which includes access to expert probate support.
Eyecare Voucher Scheme
