As a leading manufacturer with worldwide reach, we pride ourselves on innovation and quality. We are looking for an aspirational Account Co-ordinator to provide exceptional service and support to customers in our friendly and vibrant Daventry office.
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BASIC SALARY: 拢25,000 - 拢27,000
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BENEFITS:
路 Excellent pension scheme
路 Incentive half-day off
路 Extra holiday for Birthday
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LOCATION:聽Daventry, Northamptonshire
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COMMUTABLE LOCATIONS: Northampton, Coventry, Brackley, Rugby, Towcester
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JOB DESCRIPTION: Account Manager, Customer Co-ordinator, Internal Sales 聽- UV Lamps
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As our Customer Account Co-ordinator, you will be working closely with the business development team to ensure a seamless customer journey and contribute to overall business growth.
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This will be achieved by paying particular attention to maintaining accurate customer records and data and providing regular feedback on customer trends and preferences. You will 聽also be managing incoming customer inquiries via phone, email, and other communication channels.
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Other responsibilities will include:
路 Providing accurate and timely information regarding our products and services.
路 Resolving customer issues and complaints efficiently and effectively.
路 Building and maintaining strong customer relationships.
路 Contributing to the development and implementation of customer service strategies and processes.
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PERSON SPECIFICATION: Account Manager, Customer Co-ordinator, Internal Sales 聽- UV Lamps
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You will be organised, reliable, self-motivated and highly organised, with excellent communication skills and the ambition to succeed in a fast paced work place.
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Other key skills:
路 Ability to build rapport and trust with customers.
路 Proficiency in customer relationship management (CRM) systems.
路 Attention to detail and organisational skills.
路 Previous experience in a customer service role is preferred but we will accept applications from any background.
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THE COMPANY:
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We offer the very best package of the highest quality ultraviolet lamps and accessories. 聽For nearly 30 years, our expert knowledge and exceptional customer service has helped us become market leaders, trusted by original equipment manufacturers worldwide to deliver premium technology at a fantastic price.
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PROSPECTS:
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This role offers a genuine opportunity of career progression for the right person with the right attitude.
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It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Internal Sales,Customer Service, Account Manager, Customer Coordinator, Business Development, Customer Account Manager, Sales Administrator - UV, Ultraviolet, Curing, Disinfecting, Disinfectant, Chemicals.
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INTERESTED? Please click apply. You will receive an acknowledgement of your application.
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Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client.
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REF: DN17894, Wallace Hind Selection
Back to searchCustomer Account Co-ordinator
Wallace Hind Selection LTD
Posted 8 hours ago, valid for 14 days
Northampton, Northamptonshire NN1 1UB, England
拢25,000 - 拢27,000 per annum
Full Time
Retirement Plan
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Sonic Summary
- We are seeking an Account Co-ordinator for our Daventry office, offering a basic salary between 拢25,000 and 拢27,000.
- The ideal candidate should be organized, self-motivated, and possess excellent communication skills, with previous experience in customer service preferred.
- Key responsibilities include managing customer inquiries, maintaining accurate records, and resolving customer issues effectively.
- The role provides an opportunity for career progression and requires proficiency in CRM systems and a strong ability to build customer relationships.
- Commutable locations include Northampton, Coventry, Brackley, Rugby, and Towcester.
