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Our client is a highly respected social housing organisation based in Northamptonshire, and they are currently recruiting for an ASB Officer.
The role is a full-time, temporary position, for up to 8 months and is 37 hours per week, Monday - Friday.
The role is hybrid with at least 2 days in the office.
- Duties will include but are not limited too:
- To have primary responsibility for enforcement action for a designated area of the town and where necessary provide appropriate support to complainants and witnesses, and proactively support tenants in sustaining tenancies
- Have a detailed knowledge of relevant legislation; best practice policies and procedures to enable the instigation of legal proceedings were necessary
- Prepare cases and attend and represent at Court hearings
- To represent and promote and participate in joint working with other agencies involved in dealing with Domestic Violence, Hate Crimes and Anti-Social Behaviour
- Ensure all computerised and manual recording systems are updated and maintained on an accurate and timely basis, and that all service requests are responded to within the prescribed timescales
- To attend resident meetings and other meetings as appropriate
- Develop and maintain effective relationships with other Council officers, outside agencies and tenants to ensure that a high quality tenancy management service is delivered
- To provide as required written reports in relation to issues and events related to the patch
- Provide cover for other Officers and staff in their absence
- To undertake any other duties commensurate with the position as designated by the line manager
