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Responsibilities:
- Handling customer enquiries for their motor and personal insurances both over the phone and in the office.
- Completing policy alterations and renewals.
- Pro-active selling of new policies.
- Producing correspondence to required timeframes and quality standards.
- Cross-selling additional products and services.
- Introducing NFU Mutual' s Risk Management and Financial Services products.
- General office and administrative tasks.
Insurance experience is not required; however, the successful applicant should possess the following:
- Strong communication and interpersonal skills.
- Attention to detail and accurate record keeping.
- Excellent time management skills and self-motivation.
- Competent IT skills.
- Minimum qualifications required - Maths and English GCSE (or equivalent) at Grade C (Grade 4) or above.
- Assist with general office administration tasks when required.
- 25 days holiday plus bank holidays.
- Free on-site parking.
- Life Assurance and Income Protection.
- Support with CII training and exams.
- Career progression available may include Claims, New Business Development, Commercial
- Insurance, Financial Services and more.
- Enhanced Contributory Pension Scheme.
