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Resident Services Manager FTC

Cobalt Recruitment
Posted 5 days ago, valid for 20 days
Location

Northwich, Cheshire CW98UD, England

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Resident Services Manager position is a 12-month fixed-term contract with a salary of up to £32,700 plus a £4,000 car allowance and a discretionary bonus.
  • The role is based in Liverpool and Manchester, requiring travel between the two locations.
  • Candidates should have property management experience and will be responsible for ensuring excellent service for residents and efficient building management.
  • Key responsibilities include resident interaction, conducting property viewings, coordinating maintenance, and managing health and safety tasks.
  • The position offers perks such as private healthcare, 25 days of holiday, and hybrid working options.

Resident Services Manager - Build to Rent - 12 months FTC Salary: Up to £32,700 + £4,000 car allowance + Discretionary bonusLocation: Liverpool and Manchester

Our client:

Cobalt are pleased to be representing one of the industry's leading BTR focused businesses, to help with their recruitment for a Resident Services Manager to have the oversight of part of their company's portfolio.

This business has a leading reputation across the property industry, and have a great growth trajectory within the sector, bringing on some of the finest rental accommodation in the UK.

To cover a maternity leave period of 12 months, be able to travel between Manchester and Liverpool with property management experience preferred

The role:

In this role, you will be a pivotal member of the property management team, ensuring that residents receive an excellent service, that the buildings are maintained and managed efficiently to the company standard, and the team works as one.

Responsibilities include:

  • Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home.

  • Conducting customers viewings and tours.

  • Coordinating maintenance and liaising with contractors regarding reactive works.

  • Undertaking pre-let inspections and scheduled property inspections.

  • Building security and resident administration in line with GDPR.

  • Logging and reporting all Health and Safety tasks.

  • Administrative duties predominantly revolving around reports producing system reports.

Perks and benefits:

  • Discretionary bonus.

  • Private Healthcare.

  • 25 days Holiday (plus Birthday day-off).

  • Hybrid working.

If this position is of interest and you feel you would be a suitable candidate, then please apply online or contact Eden Kendall on to arrange an initial phone call.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.