- Enhanced family friendly policies and benefits – expanded at interview stage.
- 5% employer pension + salary sacrifice scheme
- Car allowance
- Your own personalised support and training induction.
- Â We offer 25-days annual leave per year, plus bank holidays.
- Employee support service and offers the following benefits to employees: 24/7 GP Service, , Second Medical opinion, Stop smoking support, Get Fit Programme, Mental Health Support & Counselling sessions, Financial & Legal Support,Â
- Full driving licence with access to your own car.
- Ability and commuting access to work across Central and Greater London.
- Minimum of 5 years’ experience in case management, specifically with catastrophically injured clients (including traumatic brain injury, birth-related injury, amputations, complex polytrauma, orthopaedic injury).
- Experience in overseeing complex care packages and rehabilitation.
- Proven leadership and management experience within a case management company.
- Excellent report writing and presentation skills.
- Outstanding client services skills.
- Clinical Support: Assist the Managing Director in overseeing the provision of a high-quality clinical service to clients and stakeholders involved in the catastrophic case load.
- Clinical Expertise: Act as the clinical specialist in your area of knowledge, ensuring best practices are adhered to and develop staff members on conditions and package of care recommendations.
- Supervision: Effectively manage and supervise the daily workload of Clinical Case Managers.
- Quality Assurance: Ensure the clinical services and performance meet the highest standards across the company.
- Communication: Always offering effective and timely communication of relevant clinical issues across the management and operational teams.
- Case Allocation: Allocate cases and liaise with legal referrers and parties involved in the client cases.
- Staff Development: Supervise and monitor the work of a small team of Case Managers.
- Support staff appraisals, identify knowledge gaps, and assist in training delivery, coaching, and mentoring.
- Recruitment: Participate in the recruitment and selection process of new Case Managers and support business growth.
- Collaboration: Work closely with other members of the management team and the multidisciplinary team (MDT).
- Contribute to the development of policies and procedures to meet and maintain Care Quality Commission (CQC) standards.
- Maintain current registration with your regulatory body, keep certifications up to date, and complete Continuous Professional Development (CPD) activities.
- Be receptive to feedback and committed to your own personal and professional development.