- Manage and coordinate the resolution of Operations Service Management issues raised by key stakeholders
- Drive continuous service improvements by analysing recurring issues and enhancing processes.
- Provide real-time updates and alerts on known issues and service changes.
- Develop and maintain Service Management Dashboards for reporting and insights.
- Collaborate with stakeholders to improve Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Support the definition and implementation of service improvement projects.
- Engage with IT and Front Office Servicing Teams to support service issue resolution.
- Ensure regulatory compliance and risk management across all service processes.
Back to searchWealth Management Administrator
Meraki Talent Limited
Posted 14 hours ago, valid for 22 days
Northwich, Cheshire CW9 7TN, England
Full Time
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Sonic Summary
- Meraki Talent is seeking an experienced Wealth Management Administrator for a 12-month fixed-term contract in Northwich.
- The role requires a proactive professional with operational experience in wealth management or private client asset management, along with strong relationship management skills.
- Key responsibilities include managing service issues, driving continuous improvements, and collaborating with stakeholders to enhance SLAs and KPIs.
- Applicants should have a minimum of 3 years of relevant experience and possess excellent communication skills.
- The position offers a competitive salary of £30,000 to £40,000, with hybrid working options available.
