Meraki Talen are looking to appoint an experienced Wealth Management Administrator for a 12month FTC within Northwich. Are you a proactive and detail-oriented professional with experience in operational processes within wealth management or private client asset management? We are looking for a Service Management Executive to join our Service Management Team, part of the wider Service Delivery Management Team. About the RoleAs a Service Management Executive, you will report directly to the Operations Service Management Manager and act as the key liaison between the Operations Department and the Front Office. You will play a crucial role in supporting the oversight of the Service Management Framework, ensuring seamless communication, efficient issue resolution, and continuous service improvement. Key Responsibilities

Manage and coordinate the resolution of Operations Service Management issues raised by key stakeholders
Drive continuous service improvements by analysing recurring issues and enhancing processes.
Provide real-time updates and alerts on known issues and service changes.
Develop and maintain Service Management Dashboards for reporting and insights.
Collaborate with stakeholders to improve Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Support the definition and implementation of service improvement projects.
Engage with IT and Front Office Servicing Teams to support service issue resolution.
Ensure regulatory compliance and risk management across all service processes.

Applicants should have experience in operational processes within wealth management or private client asset management. It is essential applicants have strong relationship management and stakeholder engagement skills, with the ability to challenge and improve existing processes within operations. Previous experience leading or contributing to client service review meetings would be preferred, along with excellent written and verbal communication skills. This is a 12moth fixed term appointment offering an immediate start. Hybrid working Apply Now Jennifer wants: Financial Services, Wealth Management, Private Client, Administration'By submitting your information, you confirm you have read and understood our Privacy Notice which outlines how we use information we collect about you.”Please see our website page headed ‘Privacy Notice’ for an explanation about how we use information we collect about you’

Wealth Management Administrator

ADMINISTRATOR - Financial Advising

T&C Supervisor

Administrator to Director & Financial Advisers