Back to search
Simon Acres Recruitment are working with a well-established kitchen retailer that is looking for a Kitchen Project Coordinator based in North Wales.
Salary: Paying a basic of up to £25,000 (DOE).
Working Hours: Office-based. Monday to Friday, 8.30am - 4.30pm or 9.00am - 5.00pm.
You will be responsible for managing and liaising with Kitchen Designers and responding to client queries throughout the process until the client’s kitchen has been installed. This will include scheduling and coordinating kitchen retail project activities such as purchasing appliances, sinks, taps, worktops, etc on behalf of the client for the Kitchen Designer, as well as liaising directly with suppliers, delivery teams, and fitters.
The Role:
- Organising all deliveries to include furniture, appliances, worktops and glass.
- Ensuring products are delivered correctly and on time to the warehouse.
- Organising and arranging delivery dates to the client's house.
- Booking installations, any remedial work (if required), and waste collection.
- Purchasing of appliances such as worktops, glass, sinks, taps, ovens, and fridges (all non-furniture items).
- Purchasing replacement items and/or any additional items as per the client's request.
- Checking costs and raising PO numbers.
- Reviewing and updating the client with key dates and advising them of any order delays and new dates.
- Ongoing communication with the fitters during the installation process.
- Keeping track of each product and ensuring everything arrives in the warehouse before delivery to the client.
- Supporting the Kitchen Designer by attending virtual client meetings.
- Monitoring emails for the retail kitchen projects and orders inbox
- Responding to the Kitchen Designer's queries on projects.
- Ensuring that all order confirmations have been filled out and updated on the system.
- Providing general operational support to the Kitchen Designers.
- Acting as a key contact alongside the Kitchen Designer on allocated kitchen projects.
- Keeping the client well informed throughout the process with relevant information.
- Providing outstanding customer service to clients at all times.
Candidate Requirements:
- Exposure or experience within a similar role within the KBB industry (desirable).
- Administration/Customer Service/ Coordination experience.
- Pro-active, high-energy, motivated, with a desire to learn.
- Excellent communication skills, with the ability to converse at all levels, via telephone and email.
- High levels of attention to detail and accuracy.
- Strong organisation & schedule management skills.
- Ability to problem solve, technically minded with a willingness to learn.
- Full UK driving licence.
Simon Acres Recruitment are acting as the employment agency in relation to this vacancy.
