- Collating paperwork for the deliveries department
- Organising and approving fuel receipts
- Marking deliveries as delivered on the system
- Updating customer files
- Scanning documents
- Emailing delivery confirmations to customers
- Responding to emails
- Confirming customer orders and completing all associated administration
- Processing requests for brochures
- Answering the telephone and taking messages
- General administrative duties
- Maintaining high levels of customer service
- Strong communication skills
- High level of attention to detail and accurate data entry skills
- Knowledge of MS Word and Excel