Our client based in Norwich city centre is seeking an Administrator / Secretary to support the Valuations team department.
This role is open to full or part time candidates.
Job Role
• Digital dictation – typing Red Book Valuation Reports, HomeBuyer Surveys and Building Surveys (ensuring correct template is used).• Telephone enquires – take calls for valuation and survey enquiries and secure instructions (full training to be provided)• Diary management – arranging inspections and appointment meetings. Making sure the team have all relevant documents/particulars and keys ready for inspections beforehand.• Prepare fee quotations, carry out conflict of interest checks and update workload spreadsheet.• Open files and type instruction letters.• Receiving and dealing with general enquiries from clients and members of the public.• To assist and support the team with general administrative tasks.• Deal with documents and correspondence of team members as required.• Filing – storage and retrieval of files.• To deal with incoming and outgoing post.• Generate invoices for instructions received and completed.• Chase up overdue invoices.• Scan and archive files once job completed.• Provide administration support to the Compliance Partner for BSI ISO:9001 including attendance at audits in addition to completing Bank quarterly returns and management of bank compliance for valuations.
Requirements
• A fast and accurate audio typist with an eye for detail and excellent grammar.• Incredibly well organised.• Able to meet tight deadlines.• Professional and punctual.• A strong team player with great interpersonal skills.• Confident in dealing with clients and enquiries.• Proficiency across all Microsoft software and comfortable using CRM systems.• Working in a professional services environment, ideally at Personal Assistant (PA) level.
Whats on offer
• Competitive salary & discretionary performance related bonus.
• Modern open plan office in the centre of Norwich.• Summer and Christmas Staff Parties• Generous holiday allowance with additional days for length of service and Birthday and discretional bonus day at Christmas
Interested?
Please call Michelle Topley on or email your CV to . Alternatively apply online.