Field Support Engineer

Job Title: Field Support Engineer

Location: UK-based, with global travel requirements.

Job Description:
This role centers around engineering innovation and customer relations. You will be part of a team delivering high-quality field and support engineering services to a global customer base. Responsibilities include supporting system integrations, lab and field testing, and both pre- and post-production activities for electric solutions. You'll work on-site with customers to ensure successful system integration and testing, representing the company in customer interactions.

Key Responsibilities:

• Support customers with a range of pre-, production, and post-production tasks.
• Troubleshoot and resolve motor and drive system issues.
• Provide guidance to meet test, production, and delivery targets.
• Collaborate with the engineering team to develop best practices and continually improve processes.
• Maintain up-to-date documentation and data.
• Ensure a safe and clean working environment following HSE standards.
• Travel globally as required to meet customer needs.

Person Specification:

• High-quality standards and driven to deliver results on time.
• Strong collaboration skills and customer-focused mindset.
• Ambitious, diligent, and responsible for completing tasks.
• Proactive in identifying risks and resolving problems.
• Qualifications:
• Engineering qualifications or relevant industry experience.
• Proven track record in engineering or manufacturing environments, particularly in relevant sectors.

Skills and Abilities:

• Strong communication and interpersonal skills.
• Ability to adapt and thrive in continuous improvement environments.
• Detail-oriented, good at problem-solving, and self-motivated.
• Team player who can also take initiative when needed.

If you're passionate about engineering innovation and enjoy working in a dynamic, customer-facing environment, this could be the perfect role for you!