Sales Administrator

Sales Support Administrator – Bathrooms & Kitchens

Job Type: Part Time, Permanent

Location: Norwich

Working Hours: 20 - 25 hours per week (flexible, though ideally Tuesday - Friday, see below)

Salary: £12,500 - £18,250, based on experience

Benefits

• Be part of a well-established, family-run company with a strong reputation in the industry.
• Work in a friendly and supportive environment where your role is valued.
• Enjoy a varied role with real responsibility in keeping our operations running smoothly.
• Flexible hours to suit a healthy work-life balance.
• Competitive salary based on experience.

Atlantic Bathrooms & Kitchens is one of Norwich’s longest-established, independent, family-run bathroom and kitchen studios. We take pride in our award-winning reputation for quality, service, and customer satisfaction. Our showroom showcases some of the finest kitchen and bathroom products available, and our comprehensive service includes design, supply, and full project-managed installations.

Due to continued growth, we are seeking a highly organised and detail-oriented Administrator to support our sales and accounts processes. This is a part-time role that would suit someone with strong administrative experience, particularly in accounts support, supplier liaison, and order management. While the role involves sales support, this is strictly in an administrative capacity rather than an active sales role.

The Role – Sales Support Administrator – Bathrooms & Kitchen:

As a Part-Time Administrator & Accounts Support, you will play a key role in keeping our operations running smoothly. Your responsibilities will include:

• Order & Delivery Processing: Checking supplier order confirmations against purchase orders, verifying and processing delivery notes, and logging discrepancies.
• Accounts & Invoicing Support: Assisting with invoice reconciliation, supplier credits, and data input into Xero (experience in Xero is desirable but not essential, as training can be provided).
• Supplier & Customer Liaison: Communicating with suppliers regarding stock, order statuses, and credit claims, as well as supporting the sales team with administrative tasks.
• Document Management: Filing and organising paperwork related to customer orders, supplier invoices, and deliveries.

• Email & Telephone Handling: Managing emails in the sales and accounts inboxes, directing queries to the relevant team members, and handling incoming phone calls professionally.

Working Hours & Flexibility:

• Typically 4 to 5 hours a day between 8.30 and 5, ideally start 8.30 - 9.30 through to 2.30 - 3.30 finish, Tuesday to Friday, (with a 30-minute lunch break), but open to discussion.

• We understand that flexibility is important, and this role may particularly appeal to individuals returning to work who require a schedule that fits around other commitments, and we are happy to adjust the days/times to suit the right candidate provided they correspond with the core requirements on the role.

Person Specification – Sales Support Administrator – Bathrooms & Kitchens:

We’re seeking someone who is highly organised, proactive, and comfortable working independently while being a key part of our small, friendly team. The ideal candidate will have:

• Strong administrative experience, ideally within a business dealing with orders, stock, or accounts support.
• Excellent attention to detail and the ability to work accurately with invoices, delivery notes, and supplier accounts.
• Confidence in liaising with suppliers and customers via email and telephone.
• Competency in Microsoft Office (Word, Excel, Outlook) – familiarity with Xero would be an advantage but is not essential.
• A problem-solving mindset – able to spot and resolve discrepancies in orders and accounts.
• A friendly and professional approach, in keeping with our customer-focused ethos.

How to Apply

If you’re interested in this role and believe you’d be a great fit, please apply by emailing your CV to Al Valori at; (url removed).

You must be eligible to work in the UK. We look forward to hearing from you!