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Field Service Engineer

Executive Network Group
Posted 2 days ago, valid for a month
Location

Norwich, Norfolk NR8 6PW, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is seeking two experienced Field Service Engineers to cover the Suffolk and Norfolk area.
  • Candidates must have at least 5 years of field service experience in the plant industry and a Level 3 qualification in plant maintenance.
  • The role involves servicing and maintaining heavy machinery, diagnosing faults, and providing customer support, with a focus on safety and compliance.
  • The hourly salary ranges from £22 to £23, with overtime opportunities and 29 days of holiday plus statutory holidays.
  • Additional benefits include a pension contribution, a fuel card, and compensated travel time.
Job Title: Field Service EngineerLocation: Suffolk/NorfolkWorking Hours: 45 hours per week, 07:00 – 16:00 (Monday to Friday)Role Overview:We are seeking two experienced Field Service Engineers to join our growing team, covering the Suffolk and Norfolk area. The ideal candidates will have at least 5 years of field service experience within the plant industry and possess extensive hands-on experience working with large excavators, dump trucks, and wheel loaders. A Level 3 qualification in plant maintenance is essential, and experience with OEMs or dealerships is preferred, though we are open to considering candidates with other backgrounds.Key Responsibilities:
  • Installation & Maintenance: Service, maintain, and repair heavy plant machinery, including excavators, wheel loaders, dump trucks, and other related equipment.
  • Diagnostic Fault-Finding: Diagnose and repair faults across electrical, hydraulic, and mechanical systems.
  • Customer Support: Provide on-site support to clients, ensuring machinery operates efficiently and minimizing downtime.
  • Compliance: Ensure all work adheres to safety regulations and industry standards, maintaining a high level of health and safety on-site.
  • Equipment Inspection: Perform routine inspections and preventative maintenance to extend equipment life and reduce breakdowns.
  • Documentation: Complete service reports, job sheets, and accurate records for future reference.
  • Team Collaboration: Collaborate with team members to share knowledge and drive continuous improvement in service offerings.
Person Specification:
  • Full Driving License: A clean and valid driver’s license, as the role involves travel to various client sites.
  • OEM/Dealership Experience: Previous experience with Original Equipment Manufacturers (OEM) or dealerships is highly desirable.
  • Technical Expertise: Proven hands-on experience with large plant machinery, including excavators, dump trucks, and wheel loaders.
  • Attention to Detail: Strong focus on following procedures and maintaining high standards of work.
  • Communication Skills: Excellent communication with both clients and colleagues.
  • Self-Motivated: Ability to work independently and as part of a team.
  • Safety Focused: Strong commitment to maintaining a safe working environment.
  • Adaptability: Willingness to learn and adapt to new technologies and techniques within the plant machinery industry.
Salary & Benefits:
  • Hourly Rate: £22-£23 per hour (reviewed annually in June).
  • Overtime: Time and a half for Saturday overtime.
  • Holiday: 29 days plus statutory holidays (7 days reserved for a two-week shutdown at Christmas).
  • Pension: 3% contribution.
  • Fuel Card: Provided.
  • Paid Door-to-Door: Travel time is fully compensated.
  • Overtime Opportunities: Regular opportunities for additional Saturday overtime.
If you're an experienced Field Service Engineer with a passion for plant machinery and are looking to join a supportive and growing team, apply today!

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.