SonicJobs Logo
Left arrow iconBack to search

Part time Call Centre Advisor

Anglian Home Improvements
Posted 20 hours ago, valid for a month
Location

Norwich, Norfolk NR6 6JB, England

Salary

£22,000 per annum

Contract type

Part Time

Paid Time Off
In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • We are seeking two Call Centre Advisors to work evenings and weekends, engaging in meaningful conversations with prospective customers.
  • No prior sales experience is necessary as we provide comprehensive training, making this role suitable for both newcomers and seasoned professionals.
  • The position requires strong communication skills and a focus on meeting targets, with the goal of converting conversations into leads for the sales team.
  • Candidates should possess basic IT skills and a self-motivated attitude, with experience in telesales or customer service being advantageous.
  • The role offers a competitive salary along with performance-related bonuses, along with extensive benefits including 31 days of holiday, which increases to 33 days after two years of service.

We're looking for 2 people to work evenings and weekends who can have great conversations over the phone and on-line. Whether you have previous sales experience or are brand new to the sector, we will provide the necessary training to ensure you succeed.

This isn't cold calling; these are all conversations with current or interested parties, and your role as a Call Centre Advisor is to turn those conversations into leads for our sales team.

The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner.

RESPONSIBILITIES

  • Calling prospective customers at their request or speaking with them on-line
  • Listen to what our customers want and walk them through our product ranges
  • Securing an appointment for our sales team to meet our customer and complete the sale
  • Meeting set targets through your product knowledge and excellent customer service

REQUIREMENTS

  • Great verbal communication skills
  • Skills in telesales, retail, estate agency or customer service desirable
  • Basic IT skills
  • Ability to work in a team and follow direction
  • Being self motivated

REWARDS

  • Competitive salary and performance related bonus
  • 31 days holiday, increasing to 33 days after 2 year's service (pro rata)
  • Well-being benefits such as your birthday off annually, discounted gym memberships, 24hr remote access to a doctor and on-line fitness classes
  • Frequent internal Call Centre incentives and rewards
  • Paid time off annually to volunteer
  • A wide variety of retail, cinema, theatre, food shopping, eating in and out discounts and freebies
  • Discounted staff purchase scheme
  • Break out games room

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.