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Aftersales Manager

The Recruitment Solution
Posted 3 days ago, valid for a month
Location

Norwich, Norfolk NR1 3FS, England

Salary

£38,000 - £40,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for an experienced Aftersales Manager at a multi-franchised dealership in the Norwich area, offered by a dynamic and expanding privately owned dealer group.
  • Candidates should have a passion for customer service and a proven track record in delivering results and developing teams, with a minimum of 3-5 years of relevant experience.
  • The role involves leading a team of skilled technicians and service advisors, ensuring high customer satisfaction, and managing performance indicators and expenses.
  • The job offers a great working environment, a respected dealer group, a good benefits package, and opportunities for career progression.
  • Salary details were not specified, but the position includes a chance to be part of a forward-thinking organization.

Aftersales/Service Managers,
Do you want to work for a privately owned, dynamic and expanding dealer group?
Our client is currently looking to recruit an experienced Aftersales Manager, for their multi-franchised dealership based in the Norwich area.

If you have a passion for customer service and can show a track record of delivering results and developing a team, this is a great opportunity for you. This is a genuine opportunity for you to take on a fresh and exciting challenge and be part of a forward-thinking organisation.

Why apply for this Aftersales Manager's job:
• Great working environment
• Well respected dealer group
• Good benefits package
• Opportunity to progress within group.

Aftersales Manager Responsibilities:.
• As an ambassador for the brand, you will be knowledgeable, courteous, outgoing, resolute, and eager to learn
• You will be responsible for leading and developing a team of highly skilled Technicians, Service Advisors and Parts people.
• Ensure that a high level of customer satisfaction is always maintained
• Manage productive activity which is measured by strict performance indicators and profit defined success margins
• To keep a tight watch on expenses and produce daily/weekly activity and financial reports
• To provide guidance and training to each team member to improve their performance and to ensure that all Staff are doing their jobs effectively and confidently, collaborating as a team


To find out more or to apply for this vacancy you can email (url removed) or contact Daniel Walton directly on (phone number removed).

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