Service Improvement Lead / Project Lead

• Job Type: Interim (until end March 2025)
• Location: Remote (with occasional office visits in Norwich or London)
• Salary: £23.49 - £32.30 PAYE or £29.29 - £40.52 Umbrella

We are seeking a Service Improvement Lead / Project Lead to join our team as part of a wider transformation process. This role is crucial for driving business improvement and managing a diverse range of corporate projects. The successful candidate will work remotely, with occasional requirements to attend our offices in Norwich or London.

• Act as the project lead within the transformation team.
• Liaise with key stakeholders to gather requirements and understand business needs.
• Provide regular updates to the board on project progress and budget status.
• Manage budgets effectively, ensuring resources are allocated appropriately.
• Own the delivery of corporate projects, ensuring they meet set objectives and timelines.
• Translate stakeholder needs into actionable recommendations, considering the impact on customers, employees, policies, processes, and technology.
• Work closely with the Project Delivery Manager to align project goals with business objectives.

• Proven experience in project management and business improvement within a corporate setting.
• Strong ability to liaise with and manage expectations of stakeholders at all levels.
• Excellent organisational and leadership skills.
• Ability to work independently and drive projects forward in a remote setting.
• Strong analytical skills with the ability to translate complex requirements into clear recommendations.
• Experience in managing budgets and resources effectively.
• Excellent communication skills, both written and verbal.

• Competitive salary package.
• Flexible working arrangement with the ability to work primarily from home.
• Opportunity to be part of a transformative project within a leading organisation.
• Support for professional development and growth.

Please apply online or contact Maxine or Andrea at Reed Norwich