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Responsibilities:
- Handle customer calls and emails, providing excellent service and resolving any issues
- Process customer mobile device orders and perform diagnostic checks on devices
- Purchase stock as needed
- Generate customer-specific reports using Excel
- Process mobile network bills and assist with problem-solving
- Provide quotes to corporate customers for mobile upgrades
- Ensure accurate data entry into our client's in-house database
- Strong customer service skills with a passion for helping others
- Accurate data entry skills and keen attention to detail
- Willingness to learn new skills and undergo on-the-job training
- Proficiency in MS Office, particularly Excel
- Must hold a valid UK Driving Licence
- Competitive annual salary of 23,500 (salary review after 1 year)
- 25 days holiday, with the potential to increase up to 29 days with service
- Company pension scheme for long-term financial security
- On-site parking for convenience
- Opportunity to earn commission
- Exciting career prospects within a growing company
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
