Learning & Development Advisor

Learning & Development Advisor

£38,000 per annum

Long Stratton, Norwich, Norfolk

Permanent

Full Time: 37hr per week Proposed Interview Date: Friday 20th December (TBC)

We have an exciting opportunity for a Learning & Development Advisor to join the People Team. The successful candidate will contribute to the operational delivery of the People plan that supports and underpins our organisational vision, culture, and strategy. They will help to deliver a professional and effective L&D service to managers and colleagues, ensuring an excellent customer experience.

Key responsibilities include:

• Advise and coach managers and colleagues across a wide range of integrated L&D practices aligned to our values and culture.

• Work with leaders to create a learning culture that supports professionalisation and continuous professional development.

• Review L&D processes and systems to ensure they are effectively and efficiently designed to maximise our colleague experience.

• Maintain and continually develop our Learning Management System (LMS), supporting colleagues to use the system and its data effectively.

• Support the development of operating models, structures and frameworks that enable improved performance and effectiveness. Promote delivery of EDI and wellbeing approaches and ensure these are embedded across L&D policies, procedures and practices to support a culture of inclusion and belonging.

• Support the design and delivery of high potential diagnostic and development programmes, as well as facilitating experiential opportunities.

Please see the attached Role Profile for a full list of responsibilities.

Our ideal candidate will have:

Education and Qualifications

• Educated to degree level or equivalent experience (E)

• Minimum Level 5 CIPD qualification or equivalent experience (E)

• Evidence of commitment to Continued Professional Development (CPD) (E)

Experience

• Demonstrable L&D advisory experience with a strong L&D background (E)

• Designing and delivering learning interventions (E)

• Working with apprentices and wider apprenticeship experience (E)

• Enhancing onboarding and induction processes to improve colleague experience (D)

• Designing and delivering learning programmes to enhance manager capability (D)

• Integrating EDI approaches and/or wellbeing solutions into wider learning (D)

• Working in L&D as part of a wider People team (D)

• Working in the housing sector (D)

• Supporting with talent management approaches (D)

• Skills, Knowledge and Abilities

• Comprehensive knowledge of L&D areas including learning needs analysis, design, delivery and evaluation (E)

• Maximising apprenticeships using apprenticeship levy (E)

• Using design principles to choose the right learning approach (e.g. face to face, digital) as part of a learning blend (E)

• Excellent interpersonal skills, with the ability to effectively communicate with impact and proactively build collaborative relationships at all levels across internal and external stakeholders (E)

• Good presentation and facilitation skills with the ability to use data to convey key messages (E)

• Excellent organisational skills with the ability to prioritise workload effectively (E)

• Proficient in Microsoft Office and Learning Management Systems (LMS) (E)

• Proven problem solving and situational decision-making ability (E)

• Ability to build coaching and mentoring capability and use these approaches in learning (D)

• Applying adult learning and motivation theories in different learning contexts (D)

• Awareness of Organisation Development (OD) methods and processes (D)

Personal Attributes

• Proactive, flexible and adaptive to dynamic business needs (E)

• High level of professional curiosity with desire to create innovative solutions (E)

• Passion for delivering a high-quality customer-focused service with tenacity to drive continuous improvement (E)

• Visible, credible and consistent role model for organisational values and professional codes of conduct (E)

• Highly motivated, resilient and committed to delivering for our people and tenants (E)

• Associate Member of the Chartered Institute of Personnel and Development (CIPD) or ability to attain (D)

The Company

We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk.

We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market.

We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis.