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Client Advisor

Reed
Posted 13 hours ago, valid for 16 days
Location

Norwich, Norfolk NR8 6PW, England

Salary

£24,000 - £28,800 per annum

info
Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Job Advert: Client Relations Assistant

Our client are seeking a proactive and customer-focused Conveyancing Client Relations Assistant to join their team in Norwich. This is an exciting opportunity to work within a well-established legal firm, assisting their Conveyancing Department with securing new business, delivering excellent client support, and contributing to our wider marketing initiatives.

Key Responsibilities:

  • Provide prompt and accurate conveyancing quotes to new, existing, and prospective clients.
  • Serve as the primary point of contact for conveyancing clients, handling enquiries via phone, email, and in person.
  • Build and maintain strong relationships with estate agents, mortgage advisors, and other external stakeholders.
  • Support the Marketing Team with competitor analysis and sales-based initiatives.
  • Assist with marketing activities as needed, including administration, communications, and promotional tasks.

Requirements:

  • Previous experience in a customer service or sales-oriented role, ideally within the legal or property sector.
  • Excellent communication and interpersonal skills, with a commitment to high-quality client care.
  • Strong organisational abilities and attention to detail.
  • Ability to work collaboratively within a team, particularly with the Marketing Team.
  • A proactive approach to client engagement and an understanding of the conveyancing process (preferred but not essential).

What's in it for you?

  • Profit-share bonus
  • Bupa cash plan health cover
  • Enhanced pension
  • Death in service benefit
  • Discounted personal legal services

This is a full-time, permanent position, but flexible arrangements will be considered for exceptional candidates. If you would like to discuss the role in more detail, please call Michelle Topley on or email . Alternatively apply online.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.