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Client Services Co-ordinator - up to £28,000Location Norwich/Cambridge*Our client is a well-known, successful professional services business, with offices around the region. This is a pivotal role within the organisation, acting as the first point of contact for all incoming telephone enquiries about the services they offer.Main duties will include:
- Being the first point of contact for customer enquiries
- Providing informative and accurate information to potential customers
- Coordinating meetings between potential customers and fee earners
- Maintaining a pipeline of new business prospects, following up at appropriate times
- Producing reports on trends and performance metrics
The successful candidate will have:
- A minimum of 1 years experience in a customer service or sales environment.
- Ability to build fantastic relationships with prospects and colleagues.
- A professional and client-focused approach at all times.
- Excellent IT and administrations skills.
*this role will initially be based out of Norwich during the training period, after which time the role can be hybrid/remote with occasional travel to Norwich and/or Cambridge.
If this role looks like the new challenge that you are looking for, please apply via the advert or contact Emma Green at Eclectic Recruitment.We endeavour to reply to every candidate, every time, but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.
