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Job Title: Temporary Full-Time Complaints Admin Team Member
Location: Norwich City Centre (Hybrid Working Available after training)
Start Date: January 8th, 2025.
Hours: 37 hours per week (Flexible start and finish times to be agreed prior to starting)
Duration: Temporary with prospects of extension.
About the Role: We are seeking a dedicated and proactive individual to join our Complaints Team. This full-time temporary role offers the potential for extension based on the progression of the booking. The position will commence on January 8th, 2025, with a 37-hour work week. Flexible start and finish times are available, and after an initial few weeks of training, hybrid working will be an option.
Key Responsibilities:
- Work effectively and holistically within the Complaints Team to resolve issues.
- Engage with clients to address and manage complaints.
- Ensure timely and satisfactory resolution of complaints.
Requirements:
- Strong communication and problem-solving skills.
- Ability to work both independently and as part of a team.
- Previous experience in a similar role is advantageous but training will be provided.
Additional Information:
- Parking is not available on-site.
- Office location: Norwich City Centre.
- Initial interviews will be conducted via Teams within the next two weeks to ensure a New Year start.
Please do apply if you feel you would be a suitable fit for this role.
