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Customer service representative
Customer Care Administrator

Customer Care Administrator

Reed

Posted 10 days ago, valid for 19 days

Norwich, Norfolk NR8 6PW, England

£24,000 - £28,800 per annum

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

Our client, a distribution company located in Hellesdon, Norwich, is looking for a temporary Customer Care Administrator for a 3-month period.
The role requires processing orders, handling phone and email inquiries, and assisting with client registrations.
Candidates should have proven customer service skills, good data entry abilities, and high attention to detail.
The position offers a salary of £12 per hour and requires at least 1 year of relevant experience.
Working hours are Monday to Friday from 8:30 AM to 4:30 PM, totaling 35 hours per week.

Our client is a distribution company based in Hellesdon, Norwich. They are seeking a temporary Customer Care Administrator for 3 months.

The Customer Services team is small and busy team, and they need additional support.

The main duties for a member of the team would be:

• Processing orders for trade and retail customers

• Dealing with phone orders and enquiries

• Helping with the registration of new clients on software

• Answering email enquiries

• Printing invoices and picking notes for warehouse

• Dealing with returns requests

• Adding title data to system

• Processing Monthly consignment sales

• Filing completed work

Hours: Monday to Friday, 8.30-4.30 – this includes an hour for lunch (35 hour week) (can take 30 min lunch and shorter day)

The successful applicant will:

Have good data entry skills
Proven customer service skills
High attention to detail

For more information about the client or the role please do call the Norwich office of Reed and ask for Andrea Makings or Maxine Ettridge

Please also request Andrea or Maxine on Linkedin

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