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- Annual Salary: £25,000
- Location: Norwich, office based
- Job Type: Full-time
We are seeking a highly driven Customer Service Administrator to join our clients fast-growing family-style business. This role combines administrative duties with managing their existing customer base, offering a varied workload with significant potential for growth and development.
Day-to-day of the role:- Manage email inboxes efficiently, ensuring timely responses.
- Answer incoming telephone calls, providing helpful and professional assistance.
- Liaise with customers and suppliers via email and telephone to ensure smooth operations.
- Oversee stock management to maintain supply levels and meet customer demands.
- Deliver a high level of customer service, building strong rapport and upselling where possible.
- Minimum of 2 years of experience in administration.
- Minimum of 2 years of experience in customer service.
- Proficiency in Microsoft applications.
- Excellent command of English, both written and spoken.
- Confident and effective phone manner.
- Competitive salary.
- Opportunities for professional growth and development in a supportive environment.
To apply for this Customer Service Administrator position, please submit your CV ONLINE.
