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Customer Service Administrator

TIME Appointments Ltd
Posted 5 hours ago, valid for 4 days
Location

Norwich, Norfolk NR8 6PW, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Time Appointments is seeking a Customer Service Administrator for a market-leading client in Norwich.
  • The ideal candidate should have at least 2 years of experience in administration and customer service.
  • Key responsibilities include managing email inboxes, answering calls, and liaising with customers and suppliers.
  • Candidates must be proficient in Microsoft applications and possess strong communication skills.
  • This full-time position offers a competitive salary and requires a confident phone manner.

Time Appointments are recruiting on behalf of a market leading client in Norwich for a Customer Service Administrator. We are looking for a highly driven candidate to join our clients fast-growing business.

The successful candidate will play a vital role in a combination of administrative duties and management of their existing customer base. We are looking for someone who can build strong rapport with their clients existing customers.

Core Responsibilities:

  • Managing email inboxes
  • Answering incoming telephone calls
  • Liaising with customers and suppliers by email & telephone calls
  • Stock Management
  • High level of customer service

Skills & Experience Required:

  • 2+ years of experience in administration
  • 2+ years of experience in customer service
  • Proficient in Microsoft applications
  • Strong communication and interpersonal skills, written and verbal
  • Confident phone manner

This role is full time, Monday to Friday, 8:30am-5pm

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.