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We are seeking a full time Customer Service Advisor working evenings who will operate as the first point of contact for the business.
This opportunity is temp to perm, with the working the evenign shift of Monday to Friday 16:00pm-20:00pm. Offering a competitive salary of £26,208 PRO RATA.
Main duties will include (but not limited to):
- Respond to customer enquiries via phone, email, and live chat promptly and professionally.
- Resolve customer issues and concerns, ensuring effective solutions.
- Provide service information to customers, offering guidance as needed.
- Maintain accurate and up-to-date records of customer interactions.
- Collaborate with other departments to address customer needs and ensure seamless service.
Previous Customer Service experience is essential.
This role is in office only in Norwich, no remote or hybrid working available.
Please apply online or for further details please contact Indiah S at Atkinson Moss
