- Responding promptly to all service enquiries for customers.
- Coordinate and schedule service teams / engineers to attend and service equipment at client sites
- Provide the support needed to Service Team / Engineers by planning service visits in good time and providing all support required in terms of information and essential documentation.
- Work and collaborate with team members to find the most effective solution for the client.
- This is a fast moving and dynamic role so the candidate will need to have experience in this environment.
- Typical attributes that match this role are listed below;
- Proactive approach to work
- Be a problem solver
- First class telephone manner
- Ability to multitask
- Excellent computer skills with Microsoft Office suite and ability to learn bespoke software programmes.
- It would be desirable if candidates have experience in a busy service coordinator environment.
Back to searchService Co-Ordinator
Pure Resourcing Solutions
Posted 21 hours ago, valid for a month
Norwich, Norfolk NR14 8EZ, England
Part Time
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Sonic Summary
- The Service Coordinator position is based in Hethel, Norfolk, and offers an immediate start with a Monday to Friday schedule.
- The role involves coordinating and scheduling service operations to ensure high-quality service delivery and customer satisfaction.
- Candidates should have experience in a fast-paced environment, preferably in a service coordinator role, and possess strong multitasking and problem-solving skills.
- The position requires excellent computer skills, particularly with Microsoft Office, and a proactive approach to work.
- The salary for this role is not specified, but relevant experience is essential for consideration.
