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We are seeking a self-motivated General Manager for a well-established Contract Cleaning provider with exciting growth plans. This role involves managing all operations to ensure the effective delivery of contracts across education, commercial, and manufacturing multisites.
- Salary: £35,000 - £50,000
- Location: Covering Norfolk and part of Suffolk
- Job Type: Full-time
Day-to-day of the role:
- Oversee day-to-day management and maintenance of the cleaning service within the contract specification to meet agreed performance, qualitative, and financial targets.
- Direct interaction with clients to understand their needs and ensure the cleaning services provided meet their expectations.
- Manage scheduling, staffing, and hiring of cleaning associates to ensure personnel are highly skilled and competent, fulfilling client requirements in terms of location and times.
- Lead a team of Contracts Managers, Operations Managers, mobile supervisors, and operatives, ensuring sites are properly supervised and specified cleaning standards are consistently met and maintained.
- Maintain profit and loss accounts to ensure the business operates in a compliant and profitable manner.
- Handle recruitment and compliance of new staff, and purchasing of products and services.
- Monitor performance through onsite inspections.
- Manage and ensure compliance with Health and Safety regulations, including COSHH.
- Engage in business development activities, working closely with Directors to explore new business opportunities, develop relationships, and win new contracts.
- Proven experience in industrial or contract cleaning.
- Strong leadership and motivational skills, with the ability to forward plan and work under pressure according to client SLAs and KPIs.
- Working knowledge of Health and Safety systems in the cleaning industry.
- Experience with financial forecasting, budgeting, and analysis.
- Excellent interpersonal skills to develop staff and client relationships.
- Must hold a full driving license and be able to travel to various sites.
- Competitive salary with car allowance.
- Opportunity to lead and expand a well-established business.
- Dynamic and supportive work environment.
To apply for this General Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
