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Field Service Engineer

Service Service
Posted 16 days ago, valid for 6 days
Location

Norwich, Norfolk NR1 3FS, England

Salary

£40,000 - £48,000 per annum

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Contract type

Full Time

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Sonic Summary

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  • A Field Service Engineer position is available with a leading engineering organization based in Norwich, offering an exciting opportunity to work with cutting-edge technology.
  • Candidates should have a degree or equivalent in Electronic Engineering and proven field service experience.
  • The role involves installation, commissioning, and testing of complex systems, requiring significant travel both in the UK and abroad.
  • Key responsibilities include coordinating with project managers, maintaining customer relationships, and conducting training courses.
  • The salary for this position is competitive, reflecting the skills and experience required, though the exact figure is not specified.

A very exciting opportunity has arisen for aField Service Engineerto join a leading engineering organisation based in Norwich. This business develops cutting edge technology in a fascinating sector.

In this role, you willbe working on-site at customer locations, both in the UK and abroad, either on your own or leading a small team. After completion of product training (in factory and on the job training) you will install, commission and testcomplex systemsutilising your electronic, digital, and electromechanical skills.

This role will involve significant periods of time spent working away from home, including abroad.

Key responsibilities:

  • Carrying out installation, commissioning, repair, service and training of company products.
  • Coordinating with the Project Managers and Customer Support Manager in order to ensure effective delivery of service to the customer at their sites.
  • Building and maintaining positive relationships with customers, whilst delivering high standards of work and customer service.
  • Constructing, conducting and instructing training courses within the factory and at customer locations.

Key requirements:

  • Deg/HND/HNC/ONC Electronic Engineering.
  • Proven and demonstrable field service experience.
  • Technical knowledge of diagnosing and repairing, digital, electronic, electromechanical, and/or electronic equipment.
  • Self-starter able to operate independently or as part of a team.
  • Able to read complex wiring diagrams and devise workable fault diagnosis instructions.
  • Physically fit to Eng 1 standard and be capable of passing Sea Survival course, and be capable of working in harsh (hot and cold) environments.
  • UK Valid passport with no travel restrictions.

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