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Call Handler

Reed
Posted 3 days ago, valid for 16 days
Location

Norwich, Norfolk NR8 6PW, England

Salary

£21,000 - £25,200 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Call Handler located in Norwich, with an ASAP start date and the possibility of transitioning from temporary to permanent employment.
  • This full-time role requires working 37.5 hours per week, with alternating shifts from 9:00 AM to 5:00 PM or 8:00 AM to 4:00 PM, including a 30-minute lunch break and free parking.
  • The successful candidate will support diagnostics operations by processing information, maintaining accurate records, ensuring safety compliance, and collaborating with team members.
  • While previous experience in a similar role is preferred, it is not mandatory; strong attention to detail and excellent communication skills are essential.
  • The job offers a competitive salary along with opportunities for professional development in a supportive work environment.

Job Title: Call Handler

Location: Norwich

Start Date: ASAP – possible temp to perm

Job Type: Full-time, 37.5 hours per week

Working Hours:

  • Monday to Friday
  • 9:00 AM – 5:00 PM or 8:00 AM – 4:00 PM (alternating shifts)
  • 30 minutes lunch break
  • FREE parking

Job Description: We are seeking a dedicated and detail-oriented call handler to join our team. The successful candidate will be responsible for handling various tasks to support the diagnostics operations, ensuring efficiency and accuracy in all processes.

Key Responsibilities:

  • Assist in the processing information.
  • Maintain accurate records and documentation.
  • Ensure compliance with all safety issues are reported.
  • Collaborate with team members to optimise workflow and productivity.
  • Perform other related duties as assigned.

Qualifications:

  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Excellent communication skills.
  • Previous experience in a similar role is preferred but not required.

Benefits:

  • Competitive salary
  • Opportunities for professional development
  • Supportive and collaborative work environment

If you are a motivated individual with a keen interest in diagnostics and a commitment to excellence, we encourage you to apply.

For more information about the client or the role please do call the Norwich office of Reed and ask for Andrea Makings or Maxine Ettridge

Please also request Andrea or Maxine on Linkedin

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.