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Are you ready to take your mechanical know-how and customer service skills to the next level? Our client, one of the UK’s top truck and trailer rental companies, is on the hunt for a Maintenance Controller to become an essential part of their Norwich team. With a nationwide network of depots and a stellar reputation for fleet reliability, this is your chance to join a dynamic, fast-paced environment where every day brings something new.
Why Join Us?- Industry Leader: Work for a renowned company with a diverse fleet of trucks, trailers, and vans.
- Team Spirit: Collaborate with a dedicated team of maintenance experts ensuring smooth fleet operations.
- Exciting Role: From liaising with suppliers to supporting customers and handling vehicle breakdowns, no two days are the same.
- Growth Opportunities: Full training provided, with chances to take on more responsibility as you grow in the role.
- Coordination Mastermind: Liaise with suppliers and issue work authorizations for fleet maintenance.
- Customer Advisor: Notify customers of upcoming service requirements, including MOTs, keeping them informed and at ease.
- Problem Solver: Handle vehicle breakdowns efficiently to keep operations on track.
- Team Player & Leader: Work closely with depots, technicians, drivers, and customers while stepping up to oversee daily operations in your supervisor’s absence.
- Confidence and Communication: A personable telephone manner and a natural flair for customer service.
- Mechanical Aptitude: Basic mechanical knowledge is key—if you’re familiar with trucks or vehicles, we want to hear from you!
- Adaptability: Comfortable working independently or as part of a team, with a proactive attitude to tackle challenges head-on.
- Competitive Salary: Earn up to £30,000, depending on experience.
- Work-Life Balance: Monday to Friday, 8 am-6 pm, with every 4th Saturday as overtime (8 am-12 pm plus on-call).
- Generous Time Off: Enjoy 22 days of paid holiday plus bank holidays.
- Career Progression: Training and mentorship to help you excel in this critical role.
Step into a rewarding role where your skills make a difference. Whether you’re looking to grow your expertise or build a fulfilling career in fleet management, this is the opportunity you’ve been waiting for.
