Senior CRO Specialist

Looking for your next challenge in CRO? We’re on the hunt for a data-driven Conversion Rate Optimisation Specialist to join a growing digital team. If you have a keen eye for analytics, a flair for creative problem-solving, and a passion for optimising digital experiences, this role could be for you.

Commercially aware, you’ll be able to identify and implement "quick wins", as well as conduct longer form testing to drive ongoing development and strategy.

What’s in it for you?

• Up to £55000 DOE, F/T permanent
• Norwich based company, office-based, remote, or a blend of both
• A flexible working culture that supports work-life balance
• A non-hierarchical environment where expertise is valued
• Clear opportunities for career progression and professional development
• Private health insurance and wellness support
• Generous holiday allowance, increasing with tenure
• Regular team events and company-wide meetups
• Access to industry-leading training

The day to day

You’ll be at the forefront of experimentation, using quantitative and qualitative research to unlock insights, create effective strategies, and enhance user journeys to drive meaningful results. With the freedom to innovate and test new ideas, this is an exciting opportunity to make a real impact.

• Uncovering key user behaviour trends through data analysis and research tools
• Developing and executing evidence-based CRO strategies
• Conducting audits and analysis to pinpoint areas for optimisation
• Designing and managing A/B, MVT, and personalisation tests
• Creating wireframes and prototypes to support testing initiatives
• Presenting insights and recommendations to clients in a clear, actionable way
• Collaborating closely with other departments to ensure a joined-up approach
• Maintaining strong client relationships and keeping them informed on progress

You will have/be

• Proven experience in a commercial CRO role, able to make short and long term development to add value quickly and for the long term
• A track record of delivering successful optimisation strategies
• Experience using research tools like HotJar, SessionCam, or similar
• Strong understanding of web analytics and A/B testing platforms
• Knowledge of user-centred design principles
• Basic understanding of HTML, CSS, and JavaScript (a bonus but not essential)
• Excellent communication skills - the ability to turn complex data into clear insights
• A collaborative mindset and strong organisational skills
• A passion for continuous learning and staying ahead in the digital space

How to apply

To hear more details about this Senior CRO Specialist opportunity, please email your CV to Rebecca Headden - Director at R13 Recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.