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2nd Line IT Support Technician
Permanent
Norwich (Hybrid)
£28,000 - £36,000 (DOE)
2nd Line IT Support Technician needed for a permanent position based in Norwich (Hybrid). Start ASAP ideally Jan/Feb 2025.
A chance to join an established IT Services business with 'hybrid remote' working available following successful completion of your probation period.
Benefits: £28-36k Base (DOE) + Hybrid Remote (2 days/week WFH) + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more!
Key skills, experience + tasks include:
- Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments.
- Strong IT trouble-shooting, diagnosis + IT problem resolution to 2nd line level.
- Configuring, setting up + supporting small/medium sized IT networks
- Project based work including IT deployments, migrations + upgrades.
- Experience with IT Managed Services (MSP) outsourced companies preferred.
- Full UK Driving Licence and own transport.
- Technical Environment: Windows Server, Office 365, IT Networks, MS Exchange, DNS/DCHP, routers, switches, VPN configuration, firewalls, SharePoint, Azure AD.
