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Are you an experienced 2nd Lind Support Engineer with an MSP background? This is an opportunity to join a small, quality driven business that offer training and support to their staff. You’ll need to have a customer service approach and the desire to help your colleagues. A collaborative team, the owner prefers you ask questions rather than suffer in silence.
You will be a linchpin in the team, covering 1st and 2nd line tickets as well as travelling out to client sites. You are also encouraged to take new and up to date qualifications and will be given time in the week away from work to study.
Skills:
- Setting up and supporting small and medium business networks including VLANs and Wifi.
- Supporting PCs and servers remotely and on-site (Win10, 2012, 2016, 2019 and OSX).
- Installing business computer systems.
- Office 365 and Azure maintenance, installation, and migration. Supporting customer applications.
- Managing DNS and DHCP
- Network folder security and permission management
- It would be beneficial to have experience of these products: ConnectWise Products, AutotaskAEM, Webroot, Splashtop, Datto.
For the opportunity to develop you career further, apply now!
