- Responding promptly to all service enquiries from customers.
- Coordinate and schedule service teams / engineers to attend and service equipment at client sites.
- Provide the support needed to Service Team / Engineers by planning service visits in good time and providing all support required.
- Work and collaborate with team members to find the most effective solution for the client.
- This is an extremely fast moving and dynamic role so you will need to have previous experience in this environment.
Scheduling Co-Ordinator/Administrator
Pure Resourcing Solutions
Posted 19 hours ago, valid for 3 days
Norwich, Norfolk NR14 8EZ, England
Part Time
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Sonic Summary
- The job is for a Scheduling Coordinator/Administrator based in Hethel with an immediate start.
- Candidates should have previous customer service experience and excellent IT and organizational skills.
- Key responsibilities include managing service inquiries, scheduling service teams, and supporting engineers during service visits.
- The role requires experience in a fast-paced environment to ensure high-quality service delivery and customer satisfaction.
- Salary details are not specified, but relevant experience is essential for this position.