Back to searchOperations Manager
Meridian Business Support Limited
Posted a day ago, valid for a month
Norwich, Norfolk NR7 8AB, England
£60,000 per annum
Full Time
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Duties and Responsibilities
Provide effective leadership and management, including the appropriate people are recruited for the key roles and ensure they are trained to complete their role. Foster a positive and inclusive work culture that aligns with Kingsley's vision and values.
Monitor and manage the financial and business performance of the homes, including budgeting, financial reporting, and business development. Identify areas of improvement and implement strategies to achieve financial targets.
Ensure that the homes are compliant with all applicable laws, regulations, and industry standards. Implement Action plans to maintain compliance and manage risks.
Maintain and enhance the quality of care and environment provided to residents. Monitor and evaluate care delivery processes and outcomes, and implement improvements as needed. Ensure that the care home provides a safe, comfortable, and supportive environment for residents.
Build and maintain positive relationships with residents, families, staff, and external stakeholders, including regulatory agencies, to ensure effective communication and collaboration. Address and resolve any concerns or issues in a timely and satisfactory manner.
Implement performance monitoring and reporting systems to track key performance indicators (KPIs) and outcomes. Prepare regular reports for senior management and regional operations director.
Identify training needs for the managers to enhance their skills and knowledge. Provide ongoing support and mentoring to senior staff to ensure continuous improvement in their performance.
Requirements
NMC registered nurse with relevant post-registration experience, desirable but not essential
Hold a full UK driving licence
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
If you are interestedand would like more informationregarding the role please contact Nikki Stephenson on 07917658501
Meridian Business Support is a recruitment specialist actingon behalf of our client as an Employment Agency for this
vacancy.
