Call Handler

Job Title: Call Handler

Location: Norwich

Start Date: ASAP – possible temp to perm

Job Type: Full-time, 37.5 hours per week

Working Hours:

• Monday to Friday
• 9:00 AM – 5:00 PM or 8:00 AM – 4:00 PM (alternating shifts)
• 30 minutes lunch break
• FREE parking

Job Description: We are seeking a dedicated and detail-oriented call handler to join our team. The successful candidate will be responsible for handling various tasks to support the diagnostics operations, ensuring efficiency and accuracy in all processes.

Key Responsibilities:

• Assist in the processing information.
• Maintain accurate records and documentation.
• Ensure compliance with all safety issues are reported.
• Collaborate with team members to optimise workflow and productivity.
• Perform other related duties as assigned.

Qualifications:

• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Excellent communication skills.
• Previous experience in a similar role is preferred but not required.

Benefits:

• Competitive salary
• Opportunities for professional development
• Supportive and collaborative work environment

If you are a motivated individual with a keen interest in diagnostics and a commitment to excellence, we encourage you to apply.