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Rthirteen are currently supporting a well-known business in their search for a Service & Deployment Coordinator to join their Norwich team on a temporary to permanent basis. You will be responsible for handling incoming calls, answering emails whilst providing advice and resolving problems at every level.
This is a full time, temporary to permanent job working Monday to Friday, 8am - 5pm. The offered salary for this is £12.60 per hour.
The company
This trusted utility service has been established for over 30 years and are the largest company in their sector within East Anglia, covering clients of all shapes and sizes - commercial and non-commercial. Guided by their values, they aim to continuously build on their working relationship with all stakeholders to enhance the quality of their service.
The day to day
- Liaising with customers, answering queries and booking in services.
- Working closely with various departments to ensure a high standard of service is delivered.
- Maintaining scheduling and appointments, and inputting information on to the internal system.
- Providing administrative support to the team, making sure accurate and up to date records are kept.
You will have/be
- Customer service experience, and the ability to built rapport.
- Highly organised and the ability to manage a busy and diverse workload.
- Strong IT skills, as well as excellent communication skills, both written and verbal.
- Able to work in a team and communicate effectively with various departments.
How to apply
To hear more details about this fantastic opportunity please email your CV to Indiah Stannage - Senior Recruitment Partner (temps) at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.
