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Customer Product Development Manager

Cooper Lomaz Recruitment Ltd
Posted 5 hours ago, valid for 13 days
Location

Norwich, Norfolk NR1 3FS, England

Salary

£40,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The role involves collaborating with key customers to develop a New Product Development (NPD) pipeline and execute product launches to achieve growth targets.
  • Candidates should have experience in project management and executing new launches in Retail and Food Service sectors, with a focus on FMCG.
  • The position requires managing cross-functional teams and producing detailed product development briefs, ensuring alignment with production capabilities.
  • A strong understanding of production site capabilities and the ability to engage with customer development teams is crucial for success in this role.
  • The salary for this position is competitive, and candidates are expected to have relevant experience, ideally within Cooked Chicken and Sous vide, but FMCG experience is essential.

Key Responsibility:
To work directly with Key customers to develop NPD pipeline via Innovation whilst executing NPD launches to hit clear growth targets.

Reports to:
Marketing & product Controller

Key Accountabilities:

  • Support the commercial function with the product development conversations in front of key customer accounts.
  • Managing cross functional and intercompany project teams to deliver New Products that meet UK market requirements and opportunities using existing production capabilities.
  • Producing detailed product development briefs including desired attributes, target costs, formats and packaging based on approved development concepts and factory capabilities.
  • Owning & reporting on the critical path of each development project to ensure all stakeholders are informed of project status and expectations are well managed internally and externally.
  • Develop a detailed understanding of current capabilities for each of the relevant production sites to facilitate the product development process.
  • Being the main point of contact for customer development teams, engaging upon new briefs and fielding factory level questions around capabilities.
  • Driving innovation for customers via our consultancy support business.
  • Be the go to person internally for your main product area - supporting around questions, NPD and projects.

Experience & Requirements:

  • Experience with project management & executing new launches into Retail & Food Service customers.
  • Comfortable customer facing to support in development meetings and liaising upon key projects throughout the critical path.
  • Ability to run internal project calls with key stakeholders, being clear and precise whilst documenting actions & feedback for the wider commercial function.
  • Experience within either Cooked Chicken & Sous vide would be desirable, but not essential
  • Experience of running project and product launches within FMCG essential to this role

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