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Your new companyWe are pleased to be supporting an organisation in Norfolk which provides a wide range of property solutions, from new build developments to maintenance and condition surveys. The team manage both commercial and residential assets on behalf of several public sector organisations. The team pride themselves on delivering the best possible service to their customers, exceeding their expectations wherever possible, and delivering the highest quality of build and finish.
Your new roleWe are seeking a self-motivated individual with an entrepreneurial spirit and a business-focused approach to join our team. This role involves working directly with the Residential Manager to provide reliable and organised services to our customers and clients within the property sector.The position includes a variety of tasks related to residential property management, such as interacting with tenants, conducting property inspections, and coordinating with external suppliers for service contracts, repairs, and maintenance. Additionally, you will participate in the sales process and contribute to providing excellent service to both new clients and homeowners.
Key Responsibilities:
* Assist in residential property management, including tenant liaison, property inspections, and negotiating with external suppliers.* Support the sales process and help deliver our ethos to new customers and homeowners.* Ensure properties are safe and compliant with regulations.* Manage the lettings process, including sign-ups, rent reviews, and landlord inspections.* Arrange maintenance and repairs for both owned and managed properties.* Follow the customer care process and manage the customer experience processWhat you'll need to succeedRequirements:
* Good level of academic achievement (e.g., A Levels or equivalent).* Excellent communication, record-keeping, and presentation skills.* Ability to negotiate effectively with customers and contractors.* Professional demeanour and ability to work in a customer-facing role* Driving license and access to a car for travel to sites
Desirable:* Ideally, residential property management experience, commercial property management experience will be considered* Working towards a degree or equivalent in an estate/property-related course.* Professional qualification in property management (e.g., RICS).What you'll get in return* Excellent salary of up to £32,000 dependent on experience* A range of flexible benefits including contributory pension* Flexible/agile working arrangements available* Opportunity to work in a vibrant and forward-thinking organisation.* Support towards suitable qualifications* Be part of a team that values growth and development.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
