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Technical Accounts Manager
Norwich
40,000 - 60,000
Full-Time Permanent
Benefits:
- 35-hour week full time and offer part time and non- standard hours where feasible and appropriate.
- Free 24/7 Employee Assistance Programme for all staff and qualifying family members.
- A fair remuneration package with up to 33 days paid holiday per annum including a Christmas shutdown.
- Company sick pay.
- Death in Service Cover.
- Company share scheme.
- Salary sacrifice scheme.
- Free car parking.
- Subsidised gym membership.
- An annual eye test paid plus contributions towards glasses (within policy).
- Auto-enrolled workplace pension scheme.
- Study support.
- Bonuses for performance, referrals and recruitment.
- We prefer to work together at our well equipped and appointed and ergonomically designed Norwich offices. Staff are well supported to work safely, comfortably and efficiently from these beautiful out of centre offices and also to work from home. We are trialling a 2/5 hybrid working pattern.
- Preferential service from our in-house Financial Services team, including mortgages & protection products.
- Attendance at our 3-day biannual conference event
Great opportunity for a Technical Accounts Manager. You will have experience of advising individuals and businesses. If you are studying for a qualification or newly qualified and are passionate about developing yourself, our client would also love to hear from you.
Key Responsibilities as Technical Accounts Manager:
- Responding to queries raised by the franchisees on the Technical Helpdesk.
- Participate in relevant training for the network.
- Attend relationship building events with existing and potential franchisees.
- Participate in technical visits, currently remote.
Key Requirements:
- A professional practice background.
- An accountant or tax advisor with a formal qualification or qualified by experience.
- Good communication skills
- Customer service skills
- Knowledge of IT.
Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.
